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TERMS & CONDITIONS

Returns & Exchange Policy 

At American Farmland Owner we hope that all customers are satisfied with their order. However, if you are not satisfied with your order or have found that your order is defective, damaged, or incorrect please initiate your return within 10 days of receipt of delivery by emailing info@americanfarmlandowner.com. A representative will return your email within 48 business hours. If you received an incorrect or defective item, American Farmland Owner will cover the cost of the shipping back to our warehouse. If the Return/Exchange falls on the customer, they must pay shipping back to our warehouse. If you are returning or exchanging an item, they must be unworn, unwashed, free of any odors, and in the original condition. Please send all returns and exchanges to the address below:

American Farmland Owner

12119 Stratford Drive, Suite B

Clive, Iowa 50325

PRIVACY & SAFETY

This Privacy Policy describes how American Farmland Owner ("we," "us," or "our") collects, uses, and shares information about you when you visit our website www.americanfarmlandowner.com (the "Site") or purchase products through the Site.

What information do we collect?

We collect information you provide to us directly, such as your name, email address, shipping address, billing address, phone number, and payment information. We also collect information automatically when you visit the Site, such as your IP address, browser type, operating system, and pages you view on the Site.

How do we use your information?

We use the information we collect to provide and improve our products and services, process orders, communicate with you about orders and promotions, and personalize your experience on the Site. We may also use your information for analytics and research purposes.

Do we share your information?

We may share your information with third-party service providers who help us fulfill orders and process payments, such as our shipping and payment partners. We may also share your information with our marketing and advertising partners to personalize your experience on the Site and show you relevant ads on other websites and platforms. We may also share your information as required by law or to protect our rights and property, such as in response to a court order or subpoena.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use secure servers and encryption to protect your payment information, and we restrict access to your information to only those employees and contractors who need to know it to provide our products and services.

What are your choices and rights?

You have the right to access, correct, or delete the personal information we have about you. You can do this by contacting us at info@americanfarmlandowner.com. You can also opt-out of receiving marketing emails from us by following the instructions in the email.

California residents have additional rights under the California Consumer Privacy Act (CCPA). You can learn more about your rights and how to exercise them in our CCPA Privacy Notice [link to CCPA Privacy Notice].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting a notice on the Site or by sending you an email.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@americanfarmlandowner.com.

WHOLESALE INQUIRIES

American Farmland Owner welcomes the opportunity to work with retailers. If you are interested in purchasing wholesale with us, please email us at info@americanfarmlandowner.com to inquire.

INFLUENCER INQUIRES

Are you interested in collaborating with us? We’re looking for people that love the land as much as we do! Are you an American Farmland Owner? We are looking for people who align with our mission and beliefs. If you’re interested reach out to us via email at info@americanfarmlandowner.com.

FREQUENTLY ASKED QUESTIONS

1. How long have you been in business? 

A. American Farmland Owner has been in business since 2017.

2. Where do you operate out of and where are your packages shipped from? 

A. West Des Moines, Iowa 

3. Do you accept returns or exchanges? 

A. Yes, please see our Returns and Exchange Policy above. 

4. How long will it take to get my package? 

A. Please allow 1-3 business days for an order to be processed and another 3-5 business days for shipping. 

5. Do you provide tracking information? 

A. Yes, if a customer provides an email at checkout, you will receive tracking information when your package is shipped. 

6. What payment methods do you accept? 

A. All major debit and credit cards. 

7. Do you offer loyalty points? 

A. We are currently working on a loyalty program that will launch later in the year. 

PAYMENT METHODS

We accept all Major Debit and Credit Cards.

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